Terms & Conditions

Effective Date: 12 April, 2025
Welcome to Mannat Couture – your one-stop destination for elegant, handcrafted women’s ethnic wear.

By accessing, browsing, or purchasing from our website www.mannatcouture.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Business Overview

Mannat Couture specializes in premium women's ethnic wear, including beautifully designed suits, statement corsets, and heavy festive outfits. Our products are crafted to blend traditional charm with modern elegance, perfect for weddings, festivals, and special occasions.

2. Eligibility

Our website is intended for users who are 18 years or older. By placing an order, you confirm that you meet this requirement and are capable of entering into a legally binding contract.

3. Target Audience & Service Area

We primarily serve women across India, catering to customers looking for high-quality ethnic fashion. International shipping will be introduced in the near future.

4. Product Information & Descriptions

We aim to offer detailed and accurate product descriptions, including:

• Fabric/material type

• Available sizes

• Care instructions

• Product dimensions and color representation

Please note: Minor color variations may occur due to lighting and screen resolution.

5. Pricing, Currency & Discounts

All prices on mannatcouture.in are displayed in Indian Rupees (INR).
We reserve the right to change prices at any time. Seasonal discounts, promotional offers, and coupon-based sales may apply as per ongoing marketing campaigns.

6. Payment Methods

We accept secure online payments through:

• UPI (Google Pay, PhonePe, etc.)

• Credit/Debit Cards

• Net Banking

• Wallets

All transactions are processed through encrypted payment gateways for your safety.

7. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation via email or SMS containing:

• Order number

• Product details (name, size, color, quantity)

• Billing and shipping summary

• Shipping charges and applicable taxes

• Total payable amount

8. Shipping & Delivery

We offer Free Shipping, Flat Rate, and Tiered Shipping based on order value, product category, and customer location.

For full details, please refer to our Shipping Policy.

9. Cancellations

Order cancellations are only permitted before the order is packed. Once an order is packed or dispatched, cancellation will not be possible.

To request a cancellation, please contact our support team immediately via our Contact Us page.

10. Returns & Exchanges

We have a No Refund, Exchange-Only Policy, applicable under the following conditions:

• Damaged product received

• Incorrect product/size sent by Mannat Couture

All exchange requests must be made within 48 hours of receiving the item and must follow the return guidelines detailed in our Return & Refund Policy.

11. Product Availability

In rare cases, a product may become out of stock after an order is placed. In such cases, a full refund will be issued to the original payment method within standard banking timelines.

12. Privacy & Data Security

We respect your privacy and ensure that your data is handled with care. We do not sell or share personal information with third parties, except with:

• Delivery partners (for order fulfillment)

• Payment processors (for transaction processing)

• Government authorities (upon legal request)

Refer to our Privacy Policy for full details.

13. Intellectual Property

All website content, including product images, designs, graphics, and text, is the intellectual property of Mannat Couture. Unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.

14. User Conduct

By using our website, you agree to:

• Submit genuine orders only

• Refrain from fraudulent activities

• Avoid copying or misusing content

Any violation may lead to order cancellation and legal consequences.

15. Third-Party Links

Our website may include links to third-party services such as payment gateways or delivery tracking pages. Mannat Couture is not responsible for the content, reliability, or privacy policies of these external websites.

16. Customer Support

For queries, complaints, or assistance, customers may contact us via:

• Email (listed on our Contact Us page)

• Instagram, Facebook, and other social platforms (linked on the site)

Support hours: Monday to Friday, 10:00 AM – 6:00 PM IST

17. Limitation of Liability & Disclaimers

• Product Accuracy: We strive to maintain color and detail accuracy across our listings, though minor variations may occur.

• Technical Issues: The website may be temporarily unavailable between 01:00 AM to 03:00 AM IST for maintenance.

• We are liable for damages or incorrect items received.

• Mannat Couture is not responsible for delays caused by events beyond our control (e.g., natural disasters, courier disruptions).

18. Amendments to Terms

Mannat Couture reserves the right to update or modify these Terms & Conditions at any time without prior notice. When changes are made:

• Updated terms will be posted on this page

• We may attempt to notify customers via email (subject to successful delivery)

19. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India, with exclusive jurisdiction belonging to the courts of Kishangarh, Rajasthan.

20. Agreement

By using mannatcouture.in, you accept these Terms & Conditions in full. If you do not agree, we request you to refrain from using our website.